Subject: Request for fee-waiver approval to be communicated to Agoda

Dear Reservations Team,

I booked [property name] through Agoda for [local stay dates].
Due to [verified reason], I would like to request [full waiver / partial waiver / date change].
Relevant documents are [file names or brief description].

If you agree to a waiver, please specify the approved amount, currency,
rooms, and nights, and communicate the approval through your official Agoda channel.
Please also confirm that the approval has been sent and identify any remaining conditions.

I understand that the property's approval and Agoda's refund processing
may be separate steps. Please let me know whether my booking remains active
while this request is being reviewed.

Thank you for considering my request.
Kind regards,
[Name]